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Providing exceptional customer service to me is not just helping out some one with a purchase or helping them move their golf bag. Customer service to me means providing a bright smile and a providing a service to an adult or a child, whether it be greeting them with a firm handshake, providing them with a great golf tip as they start to make their way to the first tee. Going above and beyond the call of duty to make sure that each person, member or guest is pleased and has a great golf experience.

Sometimes customer service also shows in the relationships you have made. Below are three photos of some of my juniors and I who have over the past four seasons at Wianno become not just teacher and student, but friends. The tall junior is only a senior in high school, will have a full ride scholarship to Princeton next year and is our club champion. He is an incredible golfer and I am happy to call him my student

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